Case Studies
Imagemode have recently been appointed by Dolphin to carry out a major overhaul of their web presence.
Due to Dolphin’s significant growth both in the UK and overseas, they have identified the need to invest in a new web presence. Dolphin’s existing website provides information about their products and services, but it does not allow eCommerce or provide integration with their dealer network. Furthermore, the existing site is difficult to maintain and does not allow Dolphin staff to be able to update critical content such as support areas and product listings.
Imagemode are in the process of completely overhauling the web site and providing a full integration with Dolphin’s back office systems. The new web presence will provide unrivalled accessibility and allow customers and dealers to order and receive dolphin products and support in over 40 different countries around the world.
Stephen Palmer, Group Chief Executive of Dolphin comments “Imagemode are providing us with extensive support and know-how, they have specified, and are now implementing an extensive overhaul of our web presence. Their solution will enable us to embrace the internet, not only improving sales, but allowing us to launch new marketing initiatives in conjunction with our world wide dealer network”.
Mark Parvin, Director of Web Services at Imagemode adds “We have identified the need for considerable back-end integration with various software and services. Dolphin use Navision for their internal sales order processing, CRM and accounting. Our solution will enable Dolphin to bring all the advantages of the internet together with their existing infrastructure, thus web-enabling the whole business”.